Airbnb, Inc. — Ethics Grade C+

Airbnb, Inc. receives an overall ethics grade of C+ (52/100) on CancelCo's corporate accountability database. Sector: Travel / Technology. Market cap: Large Cap.

Category scores

• labor: 45
• privacy: 50
• consumer: 35
• environment: 55
• humanRights: 55

Documented incidents (2)

• Hidden cleaning fees (medium, 2023) — Widespread backlash over hidden cleaning fees and checkout chores that make listings much more expensive than advertised.
• Housing affordability impact (high, 2022) — Studies show Airbnb raises rents 1.3% and home prices 6% in areas with high listings, worsening housing affordability crises.

Documented good deeds

• Refugee housing program — Provided free or subsidized housing to 250,000+ refugees and disaster survivors through Airbnb.org.