América Móvil — Ethics Grade D+

América Móvil receives an overall ethics grade of D+ (35/100) on CancelCo's corporate accountability database. Sector: Telecommunications. Market cap: Large Cap.

Category scores

• labor: 40
• privacy: 40
• consumer: 25
• environment: 55
• humanRights: 50

Documented incidents (3)

• Dominant Agent Penalties (high, 2020) — The Mexican regulator (IFT) has repeatedly sanctioned América Móvil for anti-competitive practices, noting its failure to comply with measures designed to reduce its 70% market share.
• Odebrecht Connection Investigation (medium, 2017) — The company faced scrutiny in Colombia regarding alleged illegal payments linked to infrastructure contracts in the broader context of regional corruption scandals.
• Hidden Fees and Billing Errors (medium, 2021) — The company’s subsidiaries have faced thousands of consumer complaints in Latin America regarding unauthorized charges and difficulty in canceling services.

Documented good deeds

• Apprende.org Platform — The Carlos Slim Foundation, via América Móvil, provides free digital education and job training to millions through zero-rated data access.

Ethical alternatives

• Millicom (Tigo) — Stronger adherence to international labor standards and ESG reporting in emerging markets.