inDrive — Ethics Grade D

inDrive receives an overall ethics grade of D (38/100) on CancelCo's corporate accountability database. Sector: Telecommunications. Market cap: Mid Cap.

Category scores

• labor: 30
• privacy: 25
• consumer: 35
• environment: 60
• humanRights: 45

Documented incidents (3)

• Bidding Model Safety Risks (high, 2022) — The company’s model of allowing drivers and passengers to negotiate fares has led to reports of unregulated pricing and safety concerns in markets like South Africa and Mexico, where background checks were reportedly bypassed.
• Lack of Driver Protections (medium, 2023) — Gig workers for the platform have protested the lack of insurance and basic labor protections, particularly in developing economies where the company rapidly expanded with minimal local oversight.
• Encryption and Data Handling Concerns (medium, 2021) — Reports indicated earlier versions of the app lacked end-to-end encryption for some user interactions, potentially exposing personal location data and contact details to third parties.

Documented good deeds

• BeginIT Education Program — A global social initiative aiming to help children from orphanages and remote schools reach a career in IT.

Ethical alternatives

• Bolt — Offers better standard safety features and driver insurance in many territories.