Intuit Inc. — Ethics Grade D

Intuit Inc. receives an overall ethics grade of D (28/100) on CancelCo's corporate accountability database. Sector: Technology. Market cap: Large Cap.

Category scores

• labor: 65
• privacy: 20
• consumer: 15
• environment: 70
• humanRights: 80

Documented incidents (3)

• Deceptive 'Free' Filings Settlement (high, 2022) — Intuit was ordered to pay $141 million in restitution for tricking millions of low-income users into paying for tax services that should have been free under a federal program. The company used 'dark patterns' to hide free filing options.
• Lobbying Against IRS Free File (medium, 2019) — Reports revealed Intuit spent millions lobbying to prevent the IRS from creating its own free tax filing system. This efforts were aimed at protecting the market dominance of TurboTax.
• Recurring Security Breaches (medium, 2023) — Intuit's Mailchimp service suffered multiple social engineering attacks that allowed unauthorized access to user data. This included access to internal tools and dozens of customer accounts.

Documented good deeds

• Small Business Success Fund — Intuit committed $1 million in grants and business coaching to minority-owned small businesses affected by the pandemic.

Ethical alternatives

• Wave Financial — More transparent pricing for small business bookkeeping.