Marriott International — Ethics Grade C-
Marriott International receives an overall ethics grade of C- (48/100) on CancelCo's corporate accountability database. Sector: Consumer Goods. Market cap: Large Cap.
Category scores
- labor: 45
- privacy: 20
- consumer: 35
- environment: 55
- humanRights: 75
Documented incidents (3)
- Starwood Data Breach Fine (high, 2020) — Fined £18.4M by the UK ICO for failing to secure customer data in a breach that exposed 339 million guest records.
- Hotel Strikes for Wages (medium, 2023) — Thousands of employees across multiple cities went on strike citing stagnant wages and reduced staffing levels post-pandemic despite high profits.
- Resort Fee Litigation (medium, 2021) — Sued by several State Attorneys General for 'drip pricing,' where mandatory resort fees were hidden until the end of the booking process.
Documented good deeds
- Human Trafficking Awareness — Trained over 1 million employees to recognize and report signs of human trafficking in hotels.
Ethical alternatives
- Wyndham Hotels — Ranked higher in diversity metrics and consumer pricing transparency.