Singtel — Ethics Grade B-

Singtel receives an overall ethics grade of B- (64/100) on CancelCo's corporate accountability database. Sector: Telecommunications. Market cap: Large Cap.

Category scores

• labor: 60
• privacy: 40
• consumer: 55
• environment: 75
• humanRights: 70

Documented incidents (3)

• Optus Massive Data Breach (high, 2022) — Subsidiary Optus suffered one of Australia's largest data breaches, exposing the personal information of nearly 10 million customers, including passport and driver's license numbers.
• Workforce Reductions (medium, 2023) — The company faced criticism for significant layoffs within its Australian and Singaporean segments while simultaneously reporting healthy dividends for shareholders.
• Misleading Advertising Fine (medium, 2021) — Optus was fined for misleading customers about internet speeds on its NBN plans, failing to deliver the performance levels it heavily advertised.

Documented good deeds

• Net Zero Targets — Accelerated its net-zero emissions target from 2050 to 2045, including Scope 3 solar energy investments.

Ethical alternatives

• StarHub Ltd — Generally maintains better consumer transparency and has avoided large-scale jurisdictional data breaches.