TELUS Corporation — Ethics Grade A-

TELUS Corporation receives an overall ethics grade of A- (82/100) on CancelCo's corporate accountability database. Sector: Telecommunications. Market cap: Large Cap.

Category scores

• labor: 80
• privacy: 78
• consumer: 70
• environment: 85
• humanRights: 90

Documented incidents (3)

• Credit Card Processing Fees (medium, 2022) — TELUS faced significant consumer backlash for attempting to introduce a 1.5% surcharge for customers paying bills via credit card, a move critics called 'fee gouging' during inflation.
• Employee Data Breach (medium, 2023) — The company confirmed that a data breach involving its source code and employee information was being offered for sale on a dark web forum.
• Canadian Market Oligopoly (low, 2021) — Regularly criticized by consumer groups for high pricing resulting from the 'Big Three' oligopoly in the Canadian wireless market, which limits competition.

Documented good deeds

• Internet for Good — Provides low-cost high-speed internet to low-income seniors and families with children, bridging the digital divide.

Ethical alternatives

• TekSavvy Solutions — An independent provider known for fighting for lower consumer prices and net neutrality.