Truist Financial Corporation — Ethics Grade C

Truist Financial Corporation receives an overall ethics grade of C (46/100) on CancelCo's corporate accountability database. Sector: Financial Services. Market cap: Large Cap.

Category scores

• labor: 50
• privacy: 50
• consumer: 30
• environment: 40
• humanRights: 45

Documented incidents (2)

• Merger integration failures (medium, 2023) — BB&T-SunTrust merger caused widespread customer service disruptions, account errors, and system outages lasting months.
• Discriminatory lending allegations (high, 2022) — DOJ investigated redlining allegations for failing to provide mortgage lending in majority-Black neighborhoods.

Documented good deeds

• Truist Foundation — Committed $120M through Truist Foundation to support equitable access to education and economic mobility.

Ethical alternatives

• Self-Help Credit Union — Community development credit union focused on underserved communities with transparent, fair lending.