UnitedHealth Group Inc. — Ethics Grade D+

UnitedHealth Group Inc. receives an overall ethics grade of D+ (32/100) on CancelCo's corporate accountability database. Sector: Healthcare. Market cap: Mega Cap.

Category scores

• labor: 40
• privacy: 15
• consumer: 10
• environment: 55
• humanRights: 35

Documented incidents (3)

• Systematic claim denials (high, 2023) — Investigations revealed AI-driven claim denial system rejected legitimate medical claims at high rates, delaying or denying patient care.
• Change Healthcare data breach (high, 2024) — Massive ransomware attack on subsidiary Change Healthcare exposed personal health data of 100M+ Americans.
• Vertical integration concerns (medium, 2023) — DOJ investigated UnitedHealth's ownership of both insurance (UHC) and healthcare delivery (Optum) for anticompetitive effects.

Documented good deeds

• Community health investments — Invested $500M in affordable housing and community health initiatives in underserved areas.

Ethical alternatives

• Kaiser Permanente — Non-profit integrated health system. Higher patient satisfaction and preventive care focus.